Legal

Privacy Policy

How Bladenox collects, uses, and protects your personal data — and your rights under GDPR, LGPD, and CCPA.

Last updated: June 10, 2026

This Privacy Policy explains how Bladenox Solutions ("Bladenox", "we", "us", or "our") collects, uses, and protects personal data when you visit bladenox.com or submit an inquiry through our contact form. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), the Brazilian General Data Protection Law (LGPD), and the California Consumer Privacy Act (CCPA).

1. Who we are

Bladenox Solutions is a technology consultancy based in Brazil that provides operational efficiency, automation, business intelligence, AI enablement, and managed IT services to SMBs. For data protection purposes, Bladenox is the data controller for personal data collected through this website.

If you have any questions about this policy or your data, contact us at: privacy@bladenox.com

2. Data we collect

2.1 Information you provide directly

When you submit the consultation form on our website, we collect:

  • Full name
  • Work email address
  • Company name
  • Company size
  • Description of your operational challenge

2.2 Analytics data (only with your consent)

If you accept cookies, we use Google Analytics 4 to collect anonymized usage data, including:

  • Pages visited and time spent on each page
  • General geographic location (country and city level)
  • Device type, browser, and operating system
  • Traffic source (how you arrived at our website)

We never collect personally identifiable information through analytics. IP addresses are anonymized by Google before storage. If you decline cookies, no analytics data is collected.

2.3 Data we do not collect

We do not collect payment information, government identification numbers, sensitive personal data (health, religion, ethnicity), or data from minors under 16 years of age.

3. Why we collect your data and legal bases

We process personal data for the following purposes and legal bases:

  • To respond to consultation inquiries — legitimate interest (responding to your direct request) and, where required, consent.
  • To improve our website — consent (analytics cookies are only set after you explicitly accept).
  • To comply with legal obligations — legal obligation.

4. Cookies

Our website uses two categories of cookies:

  • Strictly necessary cookies — required for the website to function (e.g., spam protection on the contact form). These do not require consent.
  • Analytics cookies — set by Google Analytics 4 only after you give explicit consent via our cookie banner. You can withdraw consent at any time by clicking "Cookie settings" in the footer.

We do not use advertising, profiling, or third-party tracking cookies.

5. Google Analytics and data transfers

When you accept analytics cookies, data is processed by Google LLC under Google's standard contractual clauses for international transfers. Google Analytics 4 is configured with IP anonymization enabled. Data may be stored on Google servers in the United States. For more information, see Google's Privacy Policy.

6. Data retention

  • Contact form submissions — retained for up to 24 months from the date of submission, or until you request deletion.
  • Analytics data — retained for 14 months in Google Analytics, in line with Google's default retention period.

7. Your rights

Depending on your location, you have the following rights regarding your personal data:

Access

Request a copy of the personal data we hold about you.

Rectification

Ask us to correct inaccurate or incomplete data.

Erasure

Request deletion of your personal data where there is no lawful reason to retain it.

Portability

Receive your data in a structured, machine-readable format.

Objection

Object to processing based on legitimate interest.

Withdraw consent

Withdraw analytics consent at any time via cookie settings in the footer.

To exercise any of these rights, email privacy@bladenox.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

California residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information to third parties.

Brazilian residents (LGPD)

If you are in Brazil, you have the rights granted by the LGPD, including confirmation of processing, access, correction, anonymization or deletion, portability, and the right to revoke consent. Contact us at privacy@bladenox.com to exercise these rights.

8. Data security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data in transit. Contact form data is transmitted via encrypted email using PHPMailer with SMTP.

9. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will update the "Last updated" date at the top of this page when changes are made. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions, requests, or complaints: